Ande Banks ’97, city manager of Harrisonburg since 2022, says leading the place where he grew up comes with its own unique challenges.

For one thing, there are the childhood nicknames that haven’t been forgotten. “When you’re walking down the street and someone calls out, ‘Hey, there goes Andy-Pandy,’ it’s like, ‘Do you really need to say that out loud?’” Banks said.

Then there are the neighbors and parents of friends who remember the bouts of youthful mischief he and his buddies got into as kids. From swimming in local quarries to setting off firecrackers on Main Street, “it wasn’t anything too scandalous,” he said. Still, those encounters can feel a little awkward.

But for Banks, who has called Harrisonburg home since he was four, serving as city manager is a dream job.

“I couldn’t imagine myself anywhere else,” he said.

A graduate of Eastern Mennonite School, he later earned a bachelor’s degree in history and social science from 91����Ƶ in 1997 and a master’s of public administration from James Madison University in 2017.

Friendships with faculty

Banks didn’t need much convincing to enroll at 91����Ƶ.

As a soccer player at Eastern Mennonite School, he already knew then-Royals men’s soccer coach Roger Mast, who had coached the EMS team during his sophomore year and welcomed him on the 91����Ƶ squad. Many of his friends also were planning to attend 91����Ƶ.

Shortly after beginning his studies at 91����Ƶ, Banks formed close relationships with professors, including his adviser, Dr. Albert N. Keim, a longtime history professor, academic dean, and namesake of the history department’s annual Keim Lecture Series. “I absolutely adored him,” Banks said. “Between him and Dr. Mary Sprunger, who still teaches at 91����Ƶ, I had amazing one-on-one relationships with professors who I hold in great esteem.”

Banks, a goalkeeper for the Royals soccer team, dropped the sport after his first year to focus more on his coursework. He acknowledged that he had not prioritized academics in high school and credited his relationships with professors with helping him flourish.

He recalled being fascinated as Dr. Keim, “a kind of grandfather figure,” shared his experiences as a conscientious objector, which stood in stark contrast to his own grandfather’s stories of fighting in World War II.

His grandfather had emigrated from Scotland. Banks spent a semester there for his intercultural, touring the country, reading history texts, and journaling for Dr. Keim.

“That was a really important experience in my college career and as a human being,” he said. “It was life-changing.”

Served city since 2009

It’s been a slow and steady rise to the top of city government for Banks, who has worked for the City of Harrisonburg for nearly two decades. He served as director of special projects and grant management from 2009-16 before becoming assistant to then-City Manager Kurt Hodgen from 2016-17 and deputy city manager from 2017-22. He was appointed city manager following a nationwide search on Oct. 25, 2022.

As , Banks carries out City Council’s policies and directives, prepares the budget, recruits and supervises city staff, oversees daily operations across departments, advises council members, facilitates communication among elected officials, employees and residents, and serves on numerous local and regional boards.

Given that range of responsibilities, no two days are the same, Banks said, “and that’s one of the things I love about it.”

When Banks was named city manager, Harrisonburg Mayor Deanna Reed, then a member of 91����Ƶ’s Board of Trustees, offered a strong endorsement.

“What makes you unique and special is your heart,” Reed told Banks. “You have a heart of service. You are a servant, and you love this community, you really do. … You are exactly what we need at this time for this city,” reported at the time.

91����Ƶ teaches ‘service above self’

Banks credited 91����Ƶ’s mission and vision with preparing him and other graduates for lives of service.

“Both in the curriculum and in the culture of Eastern Mennonite, it prepares us as alumni to go forth into the world and not just make a difference, but be conscious and conscientious citizens of the world,” he said. “I feel that the perspective that was shared with me at 91����Ƶ I’ve taken forth, and that is certainly one of service above self.”

Since graduating, he’s regularly returned to campus, connecting with programs such as the Intensive English Program and speaking with classes about public service. Banks said one of his favorite parts of the job is helping students and community members understand the role of local government and how it shapes everyday life. From 2001-09, he served as district representative for former U.S. Rep. Bob Goodlatte, R-Roanoke, and recalled the congressman’s description of local government as “front-seat politics.”

“Your constituents literally come out and sit in the front row and stare you down when you’re debating important issues in front of the community,” Banks said. “Here, in local government, you run into your constituents in the grocery store, at church, at school, at soccer games, and that gives you an opportunity to talk about the importance of the services we provide and the needs of our community.”

Royals reign

Another benefit of working in local government is his close relationship with other 91����Ƶ alumni serving in leadership roles across the region.

Since becoming the first refugee elected to Harrisonburg City Council in 2024, Nasser Alsaadun MA ’17 (education) has advocated for local refugee and immigrant communities. In Harrisonburg City Public Schools, alumni athletes Missy Hensley ’92 and Ryan Henschel ’15 serve as principals of Harrisonburg and Rocktown high schools, respectively.

In neighboring Rockingham County, Casey Armstrong ’06 has served as county administrator since January 2025. Matt Dale MA ’16 (organizational leadership) represents District 3 on the Board of Supervisors, and Kirby Dean ’92 serves as the county’s director of parks and recreation.

Banks said collaboration between the city and county governments is especially strong because of their shared services, including social services, the health department, the emergency communications center, and the court system.

“All of that means greater savings for our taxpayers and greater efficiencies in providing those services to the residents of Harrisonburg and Rockingham,” Banks said. “And that means Casey [Armstrong] and I work much more closely than other colleagues in city-county relationships around the commonwealth.”

Looking toward the future

Banks said it’s an exciting time for Harrisonburg. The city’s metropolitan statistical area, which also includes Rockingham County, is one of only a few in Virginia that has experienced continued growth over the past 20 years, he said.

While Harrisonburg faces challenges common to growing cities, including a need for more affordable housing, he said its two universities, regional medical center, and role as a commercial hub position it well for continued growth and long-term success.

“I think the future is as bright as the past, if anything,” he said.

Banks lives in Harrisonburg with his wife, Jennifer, a JMU alumna, and their two children, Brigid and Al. When he isn’t actively running the city, he stays active, running through the city—often with a baseball cap slipped on.

“I put on a hat and all of a sudden nobody knows who I am,” he said. “They’re like, ‘That couldn’t be Ande, because he’s bald.’ It’s like I turn into a superhero.”

In addition to his degrees from 91����Ƶ and JMU, Banks attended the Senior Executive Institute at the Weldon Cooper Center for Public Service in 2019 and achieved a certificate in local government management from Virginia Tech in 2013. He is a member of the International City/County Management Association, the Virginia Local Government Management Association, and the American Society for Public Administration.

This story appears in the summer 2026 issue of Crossroads magazine.